Guestroom Cleaning

Guestroom Cleaning

At Nissou Biso, we provide specialized and thorough guestroom cleaning services to support our guests' comfortable stay. Our cleaning operations consist of the following key tasks. With professional skills and attention to detail, we strive to offer the best possible lodging experience for our guests. If you have any questions or requests, please feel free to let us know.

【Main Services】

Guestroom Preparation

Before check-in, the guest room is thoroughly prepared to ensure everything is in perfect condition before the guest arrives. Bed linens and towels are replaced with fresh ones, and amenities are checked and replenished as needed.

2.Cleaning and Sanitization

【Floor Cleaning】

Floors are meticulously cleaned using mops and vacuums to remove dust and debris.

【Furniture Cleaning】

Tables, chairs, dressers, and other furniture surfaces are carefully wiped down with specialized cleaners.

【Bathroom Cleaning】

Toilets, showers, sinks, and other bathroom areas are cleaned with disinfectants to maintain a hygienic environment.

【Glass & Mirror Cleaning】

Windows, mirrors, and other glass surfaces are cleaned to remove fingerprints and dirt, maintaining clarity.

3.Amenity Replenishment and Inspection

【Amenity Replenishment】

Consumables such as shampoo, body soap, and toothbrushes are checked to ensure they are fully stocked, and replenished as necessary.

【Equipment Inspection】

We check that all in-room equipment, such as air conditioners, televisions, and electrical switches, are functioning properly, and address any issues promptly.

4.Special Requests

We accommodate any special requests or requirements from guests, such as extra pillows, blankets, or specific cleaning needs, ensuring their comfort during their stay.

5.Post-Cleaning Inspection

After cleaning is completed, a final inspection is carried out to ensure the guest room is clean and ready for occupancy. If necessary, staff will perform additional checks to guarantee the room is in perfect condition for the guest’s satisfaction.

Inspection Services

t Nissou Biso, we carry out specialized inspection services to maintain and improve cleaning quality. This process is vital for ensuring that guest rooms are cleaned to the highest standards and that we consistently provide excellent service. Below are the main components of our inspection services. These processes are crucial for enhancing room cleanliness and guaranteeing that guests always receive the best lodging experience. If you have any questions or requests, please feel free to contact us.

【Main Services】

Checking the Cleanliness of Guestrooms

【Overall Inspection】

After cleaning, the inspector thoroughly checks the entire guestroom, including bed making, floor cleaning, and bathroom hygiene, to ensure all areas meet the required standards.

【Detail Inspection】

The inspector also checks that equipment such as lights, air conditioning, and televisions are functioning properly, and ensures that amenities are properly replenished. The condition of furniture and decorations is also inspected for any damage or dirt.

2.Ensuring Adherence to Cleaning Standards

【Using a Checklist】

We use a standardized checklist to confirm that cleaning standards are being followed. This checklist includes requirements for cleaning quality, room organization, and hygiene management.

【Checking Procedures and Regulations】

We verify that cleaning is carried out according to the company’s regulations and procedures. If any improvements are needed, they are pointed out for action.

3.Identifying Issues and Providing Feedback

【Recording Deficiencies】

Any discovered deficiencies or issues are carefully documented, and feedback is provided to the cleaning team or related departments. Specific improvement measures and responses are also suggested.

【Proposing Improvements】

For recurring issues or areas that need improvement, we provide concrete solutions and suggest measures to prevent recurrence.

4.Training and Support

【Staff Training】

Based on inspection results, we conduct training for cleaning staff to improve cleaning quality. Areas with frequent issues receive focused education and support.

【Ongoing Support】

After the inspection, we continue collaborating with cleaning staff and management to solve problems and improve services.

5.【Final Room Confirmation】

Before guest check-in, we perform a final inspection to ensure the room is fully prepared. We meticulously verify all details to ensure the guest’s comfort and satisfaction during their stay.

Turn-Down Service

At Nissou Biso, we prioritize the comfort and safety of our guests, offering an essential turn-down service that ensures a restful stay. Depending on the hotel, this may include tasks such as replacing used towels, collecting trash, replenishing amenities, providing water, ice, and even chocolates, all to help guests settle in for a peaceful night’s sleep.

【Main Services】

Preparing the Bed

We tidy the bed by removing the bedspread, folding the corners of the sheets neatly, and arranging the floor mats and slippers, ensuring the bed is ready for a restful night’s sleep.

2.Replenishing Amenities and Minibar

We collect trash, replace towels, and replenish amenities, ensuring guests can relax when they return to their room. We also prepare water, ice, and other refreshments to help them unwind.

3.Adjusting the Lighting

We adjust the room’s lighting to a softer, more relaxing ambiance. Additionally, we close the curtains and place a message card, creating a peaceful atmosphere conducive to rest.

4.Responding to Requests

We confirm whether guests would like turn-down service and offer customization options, such as adjusting the timing or placing chocolates by the bedside, ensuring we meet all guest preferences.